FAQ
Underground Mining Equipment FAQ
Direct answers about model selection, document status, inspection, spare parts, and export orders.
Frequently Asked Questions
What information should I send for a quotation?
Send the equipment name or model, working conditions, capacity or load, rail gauge or roadway size where relevant, voltage, quantity, destination, required approval, and delivery target. Existing nameplate photos and drawings help replacement orders.
Can you check whether an MA certificate is current?
Yes. We check the exact model, certificate number, holder, validity, and scope before confirming document status. Similar names or series references are not enough for a final compliance claim.
Why are some catalog models marked for verification?
The source records include a small number of missing certificate fields and dated records that require renewal review. Those models remain behind a document gate until current evidence is available.
Can you supply one unit?
Many equipment categories can be quoted as one unit. Economies depend on model, fabrication, purchased components, testing, packing, and freight. System equipment may require matching accessories or minimum production quantities.
Can one shipment include different equipment categories?
Yes. A project can combine mine cars, props, winches, conveyor components, safety equipment, MWD excavators, and spare parts when the loading and documentation plan allows it.
What can be included in pre-shipment inspection?
The plan can include quantity, dimensions, model plates, weld and coating checks, operating functions, ordered accessories, document matching, packing, and loading evidence. Test depth depends on the product and contract.
Do you provide spare parts?
Yes. We can include wear parts, seals, hoses, chains, couplings, filters, tools, electrical components, and model-specific service items with the main order.
What payment and trade terms are available?
T/T and L/C can be discussed. FOB, CIF, and DAP may be available depending on destination and cargo. Final terms are stated in the formal quotation and contract.
Can you work from a tender specification?
Yes. Send the tender document or technical schedule. We will map each line to a product family, identify missing data, and separate compliant, alternative, and open items before commercial pricing.
Have a Model or Tender to Review?
Tell us the equipment category, working conditions, quantity, destination, and document requirements. We reply within 24 hours with the next technical and commercial steps.